Products & Services

VOICE RESPONSE
We will no longer be offering VOICE REPSONSE as of October 26th, 2007. If you have been doing everything on Voice Response the credit union will pay the fee, to convert you to Internet Banking. You will be able to make your loan payments, do transfers, and check your balances on the computer instead of the telephone.

1-877-474-5948

1. Inquiries

   Option 1 - Specific account information

   Option 2 - Account balances

   1. savings & checking account balances
   2. certificate balances
   3. loan balances
   4. all account balances
      * to exit menu

   Option 3 - Cleared checks, deposits & withdrawals

   1. cleared check info
   2. deposits made
   3. withdrawals made
   4. specific check info
      * to exit menu

   Option 4 - Interest or dividend menu

   1. Interest & dividend paid this year on account
   2. date & amount of last dividend paid
   3. interest & dividend paid last year on account
   4. interest, dividend & tax withholding for this year
   5. interest, dividend & tax withholding for last year
      * to exit menu

   Option 5 - Loan information

   1. loan payoff information
   2. loan payment, next due date, past due, payoff for specific loan
   3. estimate a loan payment
   4. listen to current loan rates
      * to exit menu

   Option 6 - Payroll Information
   * to exit menu
   

2. Transfers

1. transfer to another account
2. transfer to another member's account
3. transfer from joint member's account
4. transfer from joint member's account to joint member's account
   * to exit menu

 

3. Withdrawals

1. request a check for yourself
   * to exit menu




4. Others Services

1. change member password
2. stop payment on check
3. enter or update member fax
4. report a lost or stolen ATM card
5. report a lost or stolen CREDIT card
6. report a lost or stolen DEBIT card
   *to exit menu

 

5. Enter a Different Member Number

 

6. Joint Account Member Inquiry
1. specific account information on joint member
2. cleared check information on a joint account
3. deposit information on joint account
4. withdrawal information on joint account

^ back to top